The wood products industry has gone through dramatic changes during the past three years. To get a better understanding of where the panel business is today, and where it’s headed in 2012, I recently sat down with Joe Gonyea, III, Chief Operating Officer of Timber Products Company, to talk about the year.
What is your view of the wood products business in 2012, and what will it take to be successful?
JG: I am more optimistic about 2012 than what you tend to read in the trade press. Yes, it will likely be another challenging year, but I expect some growth overall, particularly in the institutional business. As an industry, we primarily refer to new housing starts as our leading indicator. At Timber Products Company, we predict growth in housing starts to be in the neighborhood of 700,000, up from 610,000 in 2011 but a long way from what we once thought was sustainable, at 1.5 million starts. We also predict continued nominal growth for the home repair and remodel sector.
Good companies do well in both good times and bad because they focus on the things that they can control, such as product quality and customer service. That is what Timber Products has done, and I like the direction we are headed this year.

- Joe Gonyea, III, Chief Operating Officer of Timber Products Company
What should distributors and cabinet companies do to plan for a strong 2012?
JG: Focus on partnerships. Times like these require strong supplier-customer partnerships. I’ve seen this time and time again. Our company and family have a great deal of experience with partnerships, and we understand how a true partnership must work. Our great grandfather, Henry Gonyea, had a saying he lived by, “Be friends first and the money will take care of itself.”
By forging partnerships, customers get to know the capabilities of a supplier, and a supplier becomes even more knowledgeable about a customer’s business and challenges. Only then can the two work together to help each other. In a true partnership, your word is your bond and the business that follows must be good for both parties to last.
What changes do you see in the marketplace in 2012?
JG: On the production side of the industry, I believe we will continue to see consolidation and plant closures as the demand-capacity ratios are still relatively out of balance for many products. With consolidation will come opportunities, and we hope to be in a position to take advantage of those when they materialize.
At Timber Products, we have challenged every team member to help us get smarter and better at every aspect of our business. I believe the marketplace will require new ideas and new and better products, with improved services, to help customers deal with an ever-changing marketplace in a global economy.
What should distributors be thinking about as we head into 2012?
JG: Distributors and OEM manufacturers are facing the same business challenges as panel manufacturers. The business is highly competitive and customers are looking for more value from their local distributor. Distributors should be asking themselves how they can bring more value to each sale, and what tools and information are valuable to a customer or end user. This is where we can be an asset. Our job is to help our distributors deliver more value to their end-use customers in a cost-effective way. For our size company, we offer one of the most diverse product offerings for our customers from Timber Products and its affiliated company, SierraPine, Ltd., all made to order.
Additionally, that means providing guidance, product literature, green product information and training, videos and other marketing tools that help get the job done. We need to work together now more closely than at any time in our 94-year history.
Looking back on 2011, how would you characterize the year and what is the single most important thing you learned?
JG: From our standpoint, 2011 was active. We did not sit still. Despite challenging markets in 2011, Timber Products made two strategic acquisitions. We purchased the panel products division of The Penrod Company, which significantly expanded the size and product selection of our international division, TP Global. Our family secured full ownership of our timberlands, 114,000 acres in Northern California, which will help ensure our long-term wood supply for our softwood veneer mill in Yreka and our Southern Oregon plywood operations. Additionally, we continued to invest in our plants. Our sales team traveled more than ever before, and we invested in innovative marketing strategies. We will continue to do more in 2012. However, the most important thing we learned and what will set us apart, is working hard and working smart, while focusing on understanding and meeting the needs of our customers, to ensure they are satisfied and we work toward a lasting partnership.